EMM Cloud

Exchange 2019

• Outlook Web Access URL
• DNS Records - Exchange 2019
• IPhone Exchange Setup Guide
• Android Exchange Setup Guide
• Outlook Exchange Setup Guide
• Manual Outlook Setup Guide

See all 7 articles

Announcements

• Password Policy Change
• System Status

SharePoint

• SSL for Sharepoint
• Additional Training
• Allocating Storage
• Purchase Additional Storage
• Adding Users to a Group
• User Groups / Permissions

See all 13 articles

Policy Based Encryption

• Office 365 Message Encryption FAQ
• Purchase Policy Based Encryption
• Policy Based Encryption

Sonian Archiving

• Linking the Archive to Outlook Mailbox Profiles
• Email Retention Policy Settings - Archive Administration
• Report Builder Options Within the Archive Search Portal
• Acess the Archive Administration Portal
• Acess the User Archive Search Portal
• Edit User Permissions

See all 7 articles

Other Items

• What is Autodiscover and why it is required.
• What is Winmail.dat?

Email Protection (Symantec)

• Create a shortcut to MessageLabs quarrantine in Outlook
• Configure Email Disclaimer
• Accessing Spam Filter (Admin Access only)
• Spam Manager User Guide
• Boundary Defense Spam Manager Quarantine - Admin Guide
• Boundary Defense AS/AV Admin Guide

See all 9 articles

Billing

• View Invoices
• Purchase Sharepoint
• Buy a Subscription
• Cancel a Subscription
• Add/Downgrade Resources
• Add/Update Credit card info

Control Panel

• End user mailbox password reset
• Disable/Re-enabled a mailbox
• Add a New SharePoint Site
• Create/Modify a SharePoint User
• Manage Public Folders Permissions
• Add/Delete Public Folders

See all 15 articles

DNS

• Mark domain as Internal (EMM Hosts your DNS)
• How do I change my name servers at GoDaddy?
• NS Records (Name Servers)
• What is an SPF Record?
• How do I setup my AutoDiscover CNAME or SRV?
• How to get emails to our servers (MX Records)

Microsoft Lync

• Lync Web App
• Web Conferencing
• Microsoft Lync Instant Messaging
• Lync Mobile settings
• Adding Microsoft Lync user account
• Microsoft Link client configuration

Exchange 2013

• Edit Exchange Server Information for an Android Device for Exchange 2013
• Edit Exchange Server Information in Apple iOS for iPad/iPhone for Exchange 2013
• Edit Mac Mail Account for Exchange 2013
• Edit Outlook for Mac Account for Exchange 2013
• Edit Outlook profile setting for Exchange 2013
• Edit Exchange Server Information for an Android Device