The Email Retention policy feature may be enabled or disabled globally across the account.
By default, the Retention Policy is disabled.
The Policies tab is used for configuring an email retention policy. Email retention sets a system-wide policy to purge all email messages from the archive older than the specified number of years and months. Messages will cease to be discoverable through search within 24 hours of the policy threshold being reached.
1. Navigate to the Policies tab in the Administration portal.
2. Select the Enable Retention Policy checkbox.
3. Select a desired number of Years and Months for the retention period from the drop-downs.
NOTE: 1 month is considered 30 days and 1 year is considered 365 days.
4. Click Update to save the policy.
An email notification will be sent to the user(s) assigned the Search Administrator Plus permission level to notify them of a policy change. There is no further action required on the part of the user, the policy will go into effect immediately.