Add a new user

A “Service User” is a member of your organization that has been assigned to any of the EMM services to
which your organization has subscribed. The Service Users feature in the Admin Control allows you to assign
and manage all of the users in your account as it relates to the various services your organization is using.

1. Log into the Control Panel.

From this screen you can continue to add new service users or delete or manage the service users
currently listed.

2. Select the Users tab from the menu bar.

The Users dashboard displays a list of current service users:

3. Click the [Add New Service User] button to access the Add New Service User wizard:

4. Identify the parameters for this new service user and assign the service user to multiple services
subscribed to by your account:

• Main section: Define the service user parameters for creating this new service user:
.. Display Name: How the service user name will be displayed to others.
.. Login: Must be a unique login associated with one of your account domains, which may be
   selected from the drop-down menu. Exchangemymail suggests using the first.lastname nomenclature.

.. Password and Confirm Password: Enter a login password for this service user and confirm the
    password in the confirmation field.
    Optional: You may click the [Generate new password] button to have the system randomly
     generate a new password for you.
.. [Change Password] button: Use this feature to change the login password for this service user.
• Services section: Click the checkbox(es) for those services to be added to this service user. You may
  select multiple services in this section (if available).
 

The appropriate setup screens display based upon the services selected in this step.

5. Click [Next] when you have completed the first screen.

6. This screen enables you to set the new service user’s Alias and E-mail Address, as well as mailbox Size
limit. A typical size limit setting is 5GB.

7. Select the appropriate Mailbox Access for the new service user and click [Next].
After completing all of the detail screens associated with any new services subscribed to for the selected
service user, the Add New Service User summary screen displays:

8. Review the summary information and then click [Finish] to accept all of the parameters entered to create
this new service user.

The updated Users list displays, indicating the results of adding the new service user along with a table
detailing the specifics of all currently defined service users.

From this screen you can continue to add new service users or delete or manage the service users
currently listed.