Only for mailboxes on Exchange 2007 and 2010
Must have control over domain. For example, users who purchased their domain.
Those who don't have control over their domain, please send an email to email@example.com. Depending on how proficient you are with configuring your computer, a support representative can either send you instructions or remote desktop into your machine and do it for you.
This step requires you to create a CNAME record or a sub domain where your domain is hosted, this is usually associated with the company that you registered your domain with.
Creating this record will allow you to synchronize your offline address book, show free/busy information and enable the Out of office feature.
Please send a request to your current DNS provider requesting a CNAME record change. Many web hosting companies have a control panel you can login to to make these kinds of changes. Below we demonstrate what you would need to do if we do not host your DNS, and it is hosted elsewhere.
Create a CNAME like this:
autodiscover.yourdomainhere.com. CNAME autodiscredirect.hostaccount.com
* yourdomainhere.com, means please substitute your domain, it is only an example